Advices Travel Tips

How to Avoid Hidden Fees and Surprises in Short-Term Rentals

By FRBO May 22, 2023

You’ve found a vacation rental at what looks like an amazing price. But when you get to the checkout page, the total is hundreds more than you expected. Sound familiar? Hidden fees are one of the most common frustrations in short-term rentals, and they can turn a great deal into a budget buster. Here’s how to protect yourself.

Common Fees to Watch For

The most common extra charges include cleaning fees, service fees, resort fees, and damage deposits. Some hosts also charge for extra guests beyond a base number, early check-in or late checkout, parking, pet fees, and even pool or hot tub heating. These can add 20 to 40 percent to the advertised nightly rate. Always click through to the full price breakdown before comparing properties.

Read the Fine Print

Many travelers skip the listing details and go straight to photos and price. That’s a mistake. The description, house rules, and cancellation policy often contain important information about additional costs. Look for mentions of utility surcharges, mandatory linen fees, or requirements to hire a specific cleaning service at checkout. If anything is unclear, ask the host directly before booking.

Compare Total Cost, Not Nightly Rate

A rental listed at $150 per night with a $250 cleaning fee and $100 service fee costs $1,400 for a week — effectively $200 per night. Another rental at $180 per night with no extra fees costs $1,260 for the same week. Always calculate the total stay cost when comparing options. This is especially important for shorter stays, where flat fees like cleaning charges have a bigger impact per night.

The Advantage of Booking Direct

One of the best ways to avoid surprise fees is to book directly with the property owner through platforms like FRBO. When you communicate with owners directly, you can negotiate pricing, ask about all potential charges upfront, and often avoid the platform service fees that third-party sites tack on. Owners who list on FRBO are typically more transparent about costs because they want to build direct relationships with their guests.

Ask These Questions Before You Book

Before committing to any rental, ask the host a few key questions: What is the total cost for my dates including all fees? Are there any charges not shown in the listing? Is the security deposit refundable, and what are the conditions? Are there any checkout requirements that could result in additional charges? A good host will answer these questions quickly and honestly. If they dodge or give vague answers, consider it a red flag.

Hidden fees don’t have to ruin your vacation budget. By doing a little homework upfront, comparing total costs, and booking through transparent platforms like FRBO, you can find great rentals at honest prices. Your wallet will thank you.


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